Terms & Conditions
Hola Paola LLC, DBA Jump On Languages (“JOL”, “we”) cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how JOL, together with its hosting site, bookings service and payments provider (“Wix”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all JOL customers, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all JOL services, including our websites (including www.jumponlanguages.com, the “Website”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us by emailing info@jumponlanguages.com.
What ‘Personal Information’ do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.
Types of Cookies
Our website provider uses several Essential cookies for various purposes. Below is a summary of which ones they are, their purpose and how long they are stored.
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Additionally, there are applications that may use additional cookies to help with marketing or transactional purposes. These include: engage.wixapps.net, doubleclick.net, and econ.wixapps.net.
How to control which cookies are stored
We implemented a banner that will appear the first time you log on to our website and every time you log on after your previous selection has been deleted. You can select to opt out of non-essential cookies through that banner.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How to opt out of all data collection
Please contact us at info@jumponlanguages.com and stop using our website.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@jumponlanguages.com.
Cookie Name | Purpose | Duration | Cookie Type |
|---|---|---|---|
XSRF-TOKEN | Cookie for fraud detection of calls | Session | Essential |
hs | Security Cookie for Hive (legacy) | Session | Essential |
svSession | Session cookie for identification | 6 months | Essential |
SSR-caching | Performance cookie for rendering | 24 hours | Essential |
TS* | Cookies for attack detection | Session | Essential |
bSession | Used for system effectiveness measurement | 24 hours | Essential |
fedops.logger.sessionId | Tracking session errors and issues (resilience) | 12 months | Essential |
_wixAB3|* | Cookie for site experiments | 6 months | Essential |
server-session-bind | Cookie for API protection | Session | Essential |
client-session-bind | Cookie for API protection | Session | Essential |