General Principles Behind Our Cancellation Policies Before we detail the cancellation policies for each of our programs, we want to outline the general principles that guide them. We strive to make our policies as transparent as possible, and they are clearly accessible when you register for any of our programs, including a direct link to this section of our website. We do, however, make exceptions for financial hardship, family emergencies, and medical reasons, at our discretion. Online Classes If a student needs to miss a class, please inform both us and the instructor 24 hours in advance for in-person tutoring. We will schedule a make-up class at no additional cost. If the student misses a class without notifying us within 24 hours, we will not be able to offer a make-up class, and the full class will be billed as part of the monthly payment. For monthly subscriptions, each payment cycle lasts one month. You can cancel your student's enrollment at any time with a written request, and we will not charge for the following cycle. However, you will still be responsible for the full current cycle. Example: If your payment is due on the 15th of each month, and we receive your cancellation notice on October 30th, you will pay for the remainder of the current cycle (until November 14th), but you will not be charged for the following month (November 15th). Exceptions may be made for medical or family emergencies. Cancellation Due to Extreme Circumstances For Seattle-based programs (and occasionally online classes), we may experience unforeseen weather or events that disrupt the program, such as snowstorms, heavy smoke, or other emergencies. In these cases, we will do our best to offer alternative programming. Online Classes: Classes will continue as planned unless the instructor experiences a power or internet outage or a personal emergency. If the session is canceled due to such circumstances, you will be able to reschedule at no extra cost. Thank you for taking the time to read through these policies. We appreciate your understanding, and we are here to help with any questions or clarifications you may need.

La seguridad es nuestra prioridad número 1. Todos los maestros están completamente vacunados y todos los maestros y estudiantes deben usar máscaras. Desinfectamos todos los muebles y materiales comunes tanto como sea posible y tenemos desinfectante para manos disponible. Priorizamos las actividades al aire libre y mantenemos las ventanas y puertas abiertas tanto como sea posible para la ventilación. Cada aula tiene un purificador de aire. ​ Si en algún momento nos damos cuenta de que un estudiante o miembro del personal ha dado positivo por COVID, nos comunicamos con cualquier persona que estuvo expuesta a ellos y podemos pausar el programa según sea necesario. ​ Reconocemos que brindar cuidado infantil es fundamental para las familias, por lo que hacemos todo lo posible para permanecer abiertos de manera segura.

Estamos orgullosos de ofrecer ayuda financiera a quienes la necesitan. Aproximadamente el 2% de nuestros ingresos se destina a ayuda financiera. Creemos en nuestra misión de crear comunidad uniendo a las personas a través del aprendizaje de idiomas y culturas. Actualmente autofinanciamos los programas, pero hacemos todo lo posible para cubrir todo lo posible para quien lo necesite. Póngase en contacto con nosotros si desea hablar más.

¡Absolutamente! Damos la bienvenida a una amplia variedad de niveles de competencia, desde verdaderos principiantes hasta fluidos. Nuestros maestros son bilingües y trabajan arduamente para que el ambiente de aprendizaje sea acogedor e inclusivo para todos, apoyando el progreso de cada niño en su idioma español, según el nivel en el que se encuentren.

Consulte esta página que tiene instrucciones paso a paso.

Antes de comunicarse con nosotros, consulte a su contador fiscal. Algunos padres, incluyéndonos a nosotros mismos, hemos declarado los gastos de preescolar, después de la escuela y campamentos como deducciones. Necesitará nuestro EIN y dirección para eso. Si decide hacerlo, póngase en contacto con nosotros y le proporcionaremos la información necesaria.

Consulte esta página que tiene instrucciones paso a paso.

Utilizamos Brightwheel, que es un software de cuidado infantil muy popular. No es perfecto, pero nos permite tener información de seguridad importante para cada niño, incluidas alergias, medicamentos, información de contacto de emergencia y quién está aprobado para recoger a cada niño.

Ofrecemos refrigerios saludables sin nueces. Pedimos a los padres que preparen un almuerzo para el campamento de verano K-5, Campamento de verano para preescolar y Programa preescolar . ​

No prorrateamos el costo de la matrícula mensual para las vacaciones o para las últimas semanas de junio una vez que termina la escuela, por lo que podemos continuar pagando nuestro contrato de arrendamiento en Phinney Center y los salarios de nuestros maestros para que puedan limpiar a fondo las habitaciones y envolver artículos pendientes de los programas del año escolar durante esos períodos. Nuestro precio mensual se distribuye a lo largo del año escolar y considera el número promedio de días abiertos durante todo el año.

Jump On Languages is closed on the following holidays: Labor Day Thanksgiving and the following day Christmas Eve Christmas Day (and sometimes the preceding or following day) New Year’s Day (and sometimes the preceding or following day) Martin Luther King’s Birthday President’s Day Memorial Day Juneteenth (June 19) Fourth of July

Nuestro preescolar es para niños de 3 a 5 años. También les pedimos que estén entrenados para ir al baño. Es posible que en el futuro agreguemos programas para niños menores de 3 años y/o que no saben ir al baño.

Es posible, pero comuníquese con nosotros para confirmarlo antes de hacerlo. También tenga en cuenta que una vez que se registre, ese pago no es reembolsable porque mantendremos ese lugar hasta que comience.

We understand that a family’s life can be hectic, but we still ask and expect all kids that attend our programs to be picked up on before the time the respective program ends. This is important as teachers’ time is as precious as that of each family’s and it should be respected. We will provide a 5 minute grace period to pick ups. After the 5 minutes, we will charge $15 and increase another $1 every minute that passes. Five tardy pick ups in a year can lead to termination from the program. We highly recommend you coordinate with other families in the program and add them as authorized pick up on Brightwheel, so if at any point you realize you will not be able to pick your child on time, you can reach out directly to an approved family who can take care of your child while they wait for you. In extreme circumstances, you can contact us and explain why you are tardy. In case of true emergencies, we will always be there to support you.

General Principles Behind Our Cancellation Policies Before we detail the cancellation policies for each of our programs, we want to outline the general principles that guide them. We strive to make our policies as transparent as possible, and they are clearly accessible when you register for any of our programs, including a direct link to this section of our website. We understand that some of our programs, especially Preschool, and Afterschool, can have higher demand than our capacity. As a result, we balance the need to open registration early enough for families to plan their schedules with the necessity of maintaining a waitlist and being diligent about reaching out to those on the list as spots become available. Our goal is to fill our programs to capacity, which helps us minimize costs for families while still compensating our teachers fairly and meeting our other operational responsibilities, such as lease payments and insurance. Some programs, like camps, afterschool, and preschool, have specific registration seasons. After these periods pass, it becomes much harder to fill spots. If we were to allow late cancellations with refunds, we risk leaving spots unfilled, which undermines our ability to keep costs manageable and meet our goals. We do, however, make exceptions for financial hardship, family emergencies, and medical reasons, at our discretion. Program-Specific Cancellation Policies Online Classes & In-Person Tutoring If a student needs to miss a class, please inform both us and the instructor 24 hours in advance for in-person tutoring. We will schedule a make-up class at no additional cost. If the student misses a class without notifying us within 24 hours, we will not be able to offer a make-up class, and the full class will be billed as part of the monthly payment. For monthly subscriptions, each payment cycle lasts one month. You can cancel your student's enrollment at any time with a written request, and we will not charge for the following cycle. However, you will still be responsible for the full current cycle. Example: If your payment is due on the 15th of each month, and we receive your cancellation notice on October 30th, you will pay for the remainder of the current cycle (until November 14th), but you will not be charged for the following month (November 15th). Exceptions may be made for medical or family emergencies. Preschool and Afterschool When registering for the upcoming school year, the first month’s tuition is partially reimbursable, minus a $50 administrative fee per day of the week for which your child is enrolled. You can think of this as a $50 non-reimbursable deposit that ensures your child's spot is held. Before April 1: Full reimbursement, minus the $50/day administrative fee. Between April 1 and April 15: 75% reimbursement, minus the administrative fee. Between April 16 and April 30: 50% reimbursement, minus the administrative fee. After May 1: No reimbursement. Example: If you register for a 5-day program with a tuition of $700, and you cancel on April 20th, we will deduct $50 for each day ($250 total) and reimburse 50% of the remaining amount, which is $225. If you cancel on March 30th, you would receive a refund of $450. This policy applies to registrations made between April 1 and April 30 for the upcoming school year. For the current school year, families pay monthly in advance via our automatic payment system, but there is no long-term commitment. Once a month is paid, it is generally considered non-refundable unless there are extenuating circumstances. If you need to withdraw from the program, please cancel your tuition plan through the My Subscriptions section in our online member portal (see instructions here) and send a written notice to info@jumponlanguages.com by the 20th of the month to avoid charges for the following month. This applies to all months except September and June. September tuition: Refunds will be processed according to the policy above. Registrations after May 1 for the next school year: Payments are non-refundable, but you may cancel, and we will not charge for October. Only Afterschool: May and June cancellations: Families wishing to cancel or reduce days for both May and June must notify us by April 20th. We will charge through June 30th to cover teacher salaries and lease expenses through the end of the month. Only Preschool: For families wishing to cancel their Preschool subscription for the summer (months of July and August), please note that you must notify administration by April 1, 2025. This is a new addition to our cancellation policy for the Preschool program, and we appreciate your understanding and cooperation. Day Camps (Excluding Summer Camps) If you cancel 2 or more weeks before the start of a day camp, you will receive a full refund, minus processing fees. If you cancel at least 72 hours in advance, you will receive a 50% refund. Unfortunately, no refunds can be issued for cancellations made within 72 hours of the camp start time. Exceptions may be considered for medical reasons or on a case-by-case basis. This applies to Thanksgiving, Winter, Mid-Winter, and Spring Break camps, but does not apply to summer camps. Summer Programs We understand that plans change. Our summer cancellation policy aims to balance flexibility with the need to fill spots for families who may want to enroll. Before April 1: You will receive a full refund, minus a $75 non-refundable administration fee per child, per week canceled. After April 1: You will receive a refund minus the $75 fee if we are able to fill your spot before the program begins. Exceptions will be made for medical reasons or on a case-by-case basis. Cancellation Due to Extreme Circumstances For Seattle-based programs (and occasionally online classes), we may experience unforeseen weather or events that disrupt the program, such as snowstorms, heavy smoke, or other emergencies. In these cases, we will do our best to offer alternative programming. Online Classes: Classes will continue as planned unless the instructor experiences a power or internet outage or a personal emergency. If the session is canceled due to such circumstances, you will be able to reschedule at no extra cost. Afterschool, and Preschool: If it is unsafe for families or teachers to travel to our center, we will notify you as soon as possible. If we miss 5 or fewer days in a month, we will not issue prorated refunds. If more than 5 days are missed in a month, we will prorate tuition for the missed days, upon request. Camps: If a citywide emergency prevents us from safely running camp, we will notify families as soon as possible. If we are unable to offer an in-person camp, we will provide online programming or issue a 50% refund for the missed days. Tutoring: We will cancel any sessions due to extreme circumstances and refund your class back to your package, unless you prefer to continue the class online. Thank you for taking the time to read through these policies. We appreciate your understanding, and we are here to help with any questions or clarifications you may need.

¡Absolutamente! Damos la bienvenida a una amplia variedad de niveles de competencia, desde verdaderos principiantes hasta fluidos. Nuestros maestros son bilingües y trabajan arduamente para que el ambiente de aprendizaje sea acogedor e inclusivo para todos, apoyando el progreso de cada niño en su idioma español, según el nivel en el que se encuentren.

¡Sí! Después de su primer plan, ofrecemos un 10% de descuento en planes posteriores de igual o menor valor, hasta $150. Consúltenos cuando se registre.

No. Les pedimos a las familias que traigan a sus hijos el día en que están registrados. Se pueden hacer excepciones a nuestra discreción para situaciones de emergencia.

If your child is enrolled in our Preschool summer camp your child should bring a back pack with the following items: - Swim suits on every day & a dry towel (we have lots of water activities). - Water Bottle (please label it). - Sun hat & Sunscreen. - A full set of change of clothes. - Picnic Style Lunch (easy to eat on a picnic blanket). Please plan for a nut free lunch. - Comfortable shoes & water shoes. If your child is enrolled in our K-5 Summer Camp your child should bring a back pack with the following items: - Swim suits on every day & a dry towel (we have lots of water activities). - Water Bottle (please label it). - Sun hat & Sunscreen. - A full set of change of clothes. - Picnic Style Lunch (easy to eat on a picnic blanket). Please plan for a nut free lunch. - Comfortable shoes & water shoes. - A life jacket for your child if they require one.

For our Online Language Programs we offer a Free trial of 30 minutes. You can book the session here, select the Free trail section, choose the teacher of the language you would like to try, the date and the time available of your convenince. You will receive and email with all the details and the Zoom link for the session. You will be able to book the Free trial with at least 3 days in advance so our teachers can prepare the lesson. If you would like to cancel or change the Free trial please contact us at onlineprograms@jumponlnaguages.com

All our private and semi-private language programs are custom-designed to meet the specific needs and goals of our students. These programs are collaboratively created between the student and the teacher, ensuring a personalized learning experience. Whether you want to focus on conversation, grammar, or a combination of both, our tailored approach guarantees that your individual requirements are addressed effectively.

Yes! After your first plan, we offer a 10% discount on subsequent plans of equal or lesser value, up to $150. Please inquire with us when you register.

We are proud to offer financial aid to those who need it. Approximately 2% of our revenue goes to financial aid. We believe in our mission to create community by bringing people together through the learning of languages and cultures. We currently self-fund the programs, but we do our best to cover as much as possible for whoever needs it. Please contact us if you would like to discuss further.

Please refer to this page which has step by step instructions.

No, we are not a language learning app. We are a language school that offers live and online programs with certified, native-speaking teachers. We believe that nothing can replace live interaction and customized feedback from a real person. Learn the language you want with programs you'll love!

All our teachers are certified, qualified, native-speakers and have excellent experience of teaching. Teaching is not their hobby, it’s their career.

Online language programs, such as our "Jump on Languages – Online programs," are comprehensive courses designed to help you learn a new language or enhance your language skills entirely over the Internet. Our online language classes provide live instruction and engaging exercises to foster proficiency in your chosen language.

Certainly, our online language courses have proven to be highly effective for learners of all levels, from kids to adults.

If you have enjoyed the free trial and decide to sign up for a plan, you only have to choose which one. Check our Plans and Rates here: - Our online program sessions can be private and semi-private and have a duration of 30, 45 and 60 minutes. - Our plans are monthly tuition plans of 1 or 2 times per week or flexible prepaid plans of 6 and 10 class packages with a duration of 1 year. Click directly on the chosen plan link, which will lead you to the booking services. You'll need to schedule the first class, select the plan, and go ahead with the payment.

Yes, we offer trial or demo classes for our online language programs. These sessions provide an opportunity to experience our teaching style, interactive content, and virtual learning environment firsthand. Book you free trial!

Our online language programs cover an array of languages, from popular ones like Spanish, French, and Japanese to lesser-known languages as Mandarin, Hindi, and Vietnamese. Explore our online language programs to find the language that interests you.